Privacy Policy

 

Manaleak and Manaleak.com are the trading names for Howl Games Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

 

TL;dr: We only collect the information you provide and use it to fulfil your orders and provide good customer service. All payment and banking details are held by authorised external providers (PayPal, the bank) unless explicitly provided by yourself, in which case they will be stored in that format (usually email) and used only to fulfil the purpose for which they were provided. We will never sell your details or provide them to third parties without your explicit permission.

 

This privacy policy includes:

 

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

 

What data do we collect?

 

Howl Games Ltd. collects data necessary to process your orders and provide necessary services to support these. This includes personal identification information provided on your account and at checkout (name, address, email, telephone number etc.). We collect and maintain records of previous orders to support fulfilment of these and future orders, and where appropriate, for our own sales logs and stock analysis.

 

How do we collect your data?

 

You directly provide Howl Games Ltd. with most of the data we collect. We collect data and process data when you:

 

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards, social media accounts, or via email.
  • Use or view our website via your browser’s cookies.
  • Participate at our in-store events and activities.

 

How will we use your data?

 

Howl Games Ltd. collects your data so that we can:

 

  • Process your order and manage your account.
  • Email you via our newsletter with store updates, events and special offers on other products and services we think you might like.

 

How do we store your data?

 

Howl Games Ltd. securely stores your data at https://manaleak.ionsuite.com/

Howl Games Ltd. will keep your personal data and order history for as long as you hold your account with us. If you delete your account, we will retain your data long enough to fulfil any outstanding orders or trade agreements, usually up to six weeks.

 

We retain historic order data and shipping details for security and fraud purposes for up to 5 years.

 

We do not hold any payment details on our website. All financial transactions are run through external agencies, including PayPal and banking institutions. These companies hold payment and banking details securely off site. Any financial details provided directly to us for the purpose of bank transfers, trade ins etc. are stored in the format provided until the transaction is completed, then held securely on banking and PayPal systems as payee details. If you wish to delete payee detail records, please contact us at our email: info@manaleak.com

 

Call us at: 0121 666 7164

 

Or write to us:

 

Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK

 

Marketing

 

Howl Games Ltd. would like to send you information about products and services of ours that we think you might like via our newsletter.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Howl Games Ltd. from contacting you for marketing purposes.

 

What are your data protection rights?

 

Howl Games Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Howl Games Ltd. for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that Howl Games Ltd. correct any information you believe is inaccurate. You also have the right to request Howl Games Ltd. to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Howl Games Ltd. erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Howl Games Ltd. restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Howl Games Ltd. processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Howl Games Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@manaleak.com

 

Call us at: 0121 666 7164

 

Or write to us:

 

Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?

Howl Games Ltd. uses cookies in a range of ways to improve your experience on our website, including:

 

  • Keeping you signed in and maintaining profile preferences,
  • Purchase recommendations.

 

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses:

 

  • Functionality – Howl Games Ltd. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Howl Games Ltd. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Howl Games Ltd. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

 

The Howl Games Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

 

Howl Games Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th February 2021.

 

How to contact us

 

If you have any questions about Howl Games Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@manaleak.com

 

Call us: 0121 6667164

 

Or write to us at:

 

Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK