Manaleak and Manaleak.com are the trading names for Howl Games Ltd. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
TL;dr: We only collect the information you provide and use it to fulfil your orders and provide good customer service. All payment and banking details are held by authorised external providers (PayPal, the bank) unless explicitly provided by yourself, in which case they will be stored in that format (usually email) and used only to fulfil the purpose for which they were provided. We may use analytics facilities from external agenices (Google, Salesfire), to monitor generic website use - this information is anonymised and used for website development. We will never sell your personal details or provide them to third parties without your permission.
This privacy policy includes:
What data do we collect?
Howl Games Ltd. collects data necessary to process your orders and provide necessary services to support these. This includes personal identification information provided on your account and at checkout (name, address, email, telephone number etc.). We collect and maintain records of previous orders to support fulfilment of these and future orders, and where appropriate, for our own sales logs and stock analysis. We may also use external software (Google Anaylytics, etc.) to track customer interactions on the wesbite. All this data is anonymized, and no personal customer data is stored for these purposes.
How do we collect your data?
You directly provide Howl Games Ltd. with most of the data we collect. We collect data and process data when you:
We may also use external software (Google Anaylytics, Salesfire etc.) to track customer interactions on the wesbite. This data is anonymized, and no personal customer data is stored by us for these purposes. Anonymised data, such as IP addresses, may be stored by third party providers for this purpose.
How will we use your data?
Howl Games Ltd. collects your data so that we can:
How do we store your data?
Howl Games Ltd. securely stores your data at https://manaleak.ionsuite.com/
Howl Games Ltd. will keep your personal data and order history for as long as you hold your account with us. If you delete your account, we will retain your data long enough to fulfil any outstanding orders or trade agreements, usually up to six weeks.
We retain historic order data and shipping details for security and fraud purposes for up to 5 years.
We do not hold any payment details on our website. All financial transactions are run through external agencies, including PayPal and banking institutions. These companies hold payment and banking details securely off site. Any financial details provided directly to us for the purpose of bank transfers, trade ins etc. are stored in the format provided until the transaction is completed, then held securely on banking and PayPal systems as payee details. If you wish to delete payee detail records, please contact us at our email: info@manaleak.com
Call us at: 0121 666 7164
Or write to us:
Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK
Marketing
Howl Games Ltd. would like to send you information about products and services of ours that we think you might like via our newsletter.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Howl Games Ltd. from contacting you for marketing purposes.
What are your data protection rights?
Howl Games Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Howl Games Ltd. for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Howl Games Ltd. correct any information you believe is inaccurate. You also have the right to request Howl Games Ltd. to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Howl Games Ltd. erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Howl Games Ltd. restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Howl Games Ltd. processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Howl Games Ltd. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@manaleak.com
Call us at: 0121 666 7164
Or write to us:
Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Howl Games Ltd. uses cookies in a range of ways to improve your experience on our website, including:
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Howl Games Ltd. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Howl Games Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th February 2021.
How to contact us
If you have any questions about Howl Games Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@manaleak.com
Call us: 0121 6667164
Or write to us at:
Manaleak.com
Unit 109
The Jubilee Centre
130 Pershore Street
Birmingham
B5 6ND
UK
