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grant the Live Help applet additional permissions
so that it can access the irc server required.
After that please set the Nick Name to a name
you like and connect. To talk to a customer
service representative double click on a name
"@ManaLeak" this will open up a private
chat window then type "ManaLeak" in
that window. You will be held in a queue, please
wait while a customer representative prepares
to deal with your enquiry. If you do not see
a name "@ManaLeak" in the room, this
means that no customer representative is currently
available and you should try again later.
To
help us deal with your enquiry more efficiently,
please have the following details ready:
Your
full name as stated on invoice and payment.
Your postal address.
A list of your order in question.
If applicable your auction username and item
numbers.
Please
note that if if the square below is grey; this
means the applet has not loaded ad you will
need to grant permission to the applet to be
installed or download the mini
mIRC program. If the square below blue with
some text then click on "Connect Now"
For
more instructions on how to use this chat program
please Click
Here! To chat with other Magic: The Gathering
players please Click
Here!
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